Accessibility
Website-Ready Accessibility Policy
McKee Wellness Foundation Corporation, doing business as BridgeWell Foundation (“BridgeWell,” “we,” “our,” or “us”), is committed to making our website and digital content accessible to the widest possible audience, including people with disabilities. Accessibility is part of our mission to bridge gaps in health and wellness throughout Northern Colorado, and we want all individuals to be able to learn about our work, apply for support, make a donation, register for events, contact our team, and engage with BridgeWell online.
1. Scope of this Policy
This Accessibility Policy applies to BridgeWell’s public website, currently located at bridgewellnoco.org, as well as successor BridgeWell-controlled websites, web pages, online forms, downloadable materials, event pages, donation pages, and other digital content that BridgeWell controls.
Some features on our website may link to or be powered by third-party platforms, including donation processors, payment processors, event registration platforms, application or referral forms, maps, videos, social media, or embedded tools. BridgeWell will make reasonable efforts to select and work with third-party vendors that support accessibility; however, we may not control all aspects of those external platforms.
2. Accessibility Standard
BridgeWell strives to make its website and digital content substantially conform with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, or the most current generally accepted accessibility standard that is appropriate for public-facing nonprofit websites.
We recognize that accessibility is an ongoing process. As our website, programs, forms, content, and technologies change, we will continue working to identify, prevent, and remediate barriers to access.
3. Our Accessibility Commitments
BridgeWell will make reasonable efforts to ensure that people with disabilities can access the same information, services, programs, privileges, and opportunities available through our website as other users.
Our accessibility commitments include working toward clear navigation, readable text, appropriate color contrast, descriptive link text, keyboard-accessible functionality, meaningful alternative text for images, captions or transcripts for multimedia where applicable, accessible forms with labels and error messages, logical heading structure, and accessible downloadable materials whenever reasonably feasible. BridgeWell will not rely on automated accessibility overlays or widgets as the sole method of providing accessibility. Automated tools may assist with testing or usability, but accessibility requires sound design, development, content practices, vendor oversight, and human review.
4. Online Forms, Applications, Donations, and Event Registration
BridgeWell’s website may include or link to forms for contact inquiries, volunteering, patient assistance, provider verification, scholarship information, community grant requests, donations, sponsorships, event registration, and similar activities.
If you are unable to complete an online form or transaction because of a disability, assistive-technology barrier, website error, or inaccessible third-party platform, BridgeWell will provide a reasonable alternative way to complete the same process. This may include staff assistance by phone or email, an accessible electronic version of the form, a paper form, or another reasonable accommodation.
A person will not be denied the opportunity to request assistance, make a gift, register for an event, or communicate with BridgeWell solely because an online tool is inaccessible.
5. Alternative Formats and Accommodations
BridgeWell will make reasonable efforts to provide accessible alternatives upon request. Examples may include large-print materials, accessible electronic documents, plain-language explanations, staff assistance completing a form, phone-based assistance, or other reasonable modifications necessary to support meaningful access.
For event-related accessibility needs, BridgeWell asks that individuals contact us as early as possible so we can make reasonable arrangements. We will still make good-faith efforts to respond to accommodation requests made close to an event.
6. Known Limitations
BridgeWell is actively working to improve accessibility across our digital presence. Some limitations may exist, particularly in older documents, archived PDFs, scanned materials, third-party event or donation platforms, third-party application forms, embedded maps or videos, partner-provided content, social media platforms, and historical materials created before current accessibility practices were adopted.
When BridgeWell becomes aware of an accessibility issue within its control, we will make reasonable efforts to remediate the issue or provide an accessible alternative. When an issue involves a third-party platform, BridgeWell may contact the vendor, seek a workaround, provide staff assistance, or offer another reasonable alternative.
7. Testing and Monitoring
BridgeWell intends to use a combination of reasonable accessibility practices, which may include automated scans, manual keyboard testing, screen-reader or assistive-technology review, content review, vendor review, and user feedback.
Because automated testing cannot identify every accessibility barrier, BridgeWell will treat accessibility feedback from users as an important part of our quality-improvement process.
8. Third-Party Platforms and Vendors
BridgeWell may use third-party service providers for donation processing, event registration, application or referral forms, email communications, videos, maps, analytics, hosting, payment processing, and other website functionality.
When reasonably feasible, BridgeWell will ask vendors to support accessibility standards and provide accessible user experiences. If a third-party platform creates a barrier, BridgeWell will work to provide an alternative method for the user to complete the same transaction or obtain the same information.
9. Accessibility Feedback and Assistance
We welcome feedback on the accessibility of BridgeWell’s website and digital content. If you encounter an accessibility barrier, need assistance using the website, or need information in an alternative format, please contact us:
BridgeWell Foundation of Northern Colorado
808 W. Eisenhower Blvd., Suite 202
Loveland, CO 80537
Phone: 970-617-2575
Email: info@bridgewellnoco.org
Website: bridgewellnoco.org
When contacting us about an accessibility issue, please include the web page or document where the issue occurred, a description of the problem, the type of assistive technology you were using if you are comfortable sharing that information, and the best way to reach you. You are not required to provide disability-related information to request assistance.
BridgeWell will make reasonable efforts to acknowledge accessibility requests within five business days and to provide a substantive response or reasonable alternative as promptly as circumstances allow. More complex issues may require additional time, especially if they involve third-party platforms or technical remediation.
10. No Retaliation or Exclusion
BridgeWell will not retaliate against any person for requesting an accessibility accommodation, reporting a digital accessibility barrier, or seeking assistance accessing BridgeWell information, programs, services, events, or opportunities.
11. Policy Review and Updates
BridgeWell may update this Accessibility Policy from time to time to reflect changes in our website, programs, technology, vendors, legal obligations, accessibility standards, or organizational practices. The “Last Updated” date above will reflect the most recent revision.